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Why You Should Sort Out Your Branding Before Building a Website

3 September 2024
5 min read
Agency Zenora

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The most expensive mistake in digital

We've rebuilt more websites than we'd like to count because the client launched without a brand strategy in place. The rebuilt site always costs more than doing it right the first time — usually 40–80% more.

Here's exactly what happens when you build a website without branding.

Six months after launch, the realization hits

The site looks fine. But something is off. The color palette clashes with the product photography. The messaging is vague. The tone doesn't match how the sales team actually speaks. The logo looks small and generic next to competitors.

So you redesign. With a brand strategy this time. And you rebuild the site around it.

Total cost: the original site + the rebrand + the rebuild. 2–3× what you would have spent doing it in the right order.

What "brand strategy" actually means before a website build

It doesn't mean a 60-page strategy document. It means:

  • Visual identity: Logo, colors, fonts, photography style. These need to exist before a single pixel of the site is designed.
  • Messaging framework: Who is this for? What's the one thing they should feel after reading the homepage? What makes you different?
  • Tone of voice: Formal or conversational? Do you use "you" or "Dear Client"? Are you reassuring or energetic?
  • The website expresses the brand. If the brand doesn't exist yet, the website expresses nothing.

    The right order

    1. Brand strategy (2–4 weeks, done once)

    2. Visual identity (logo, colors, fonts — 2–4 weeks)

    3. Website design and development (3–6 weeks)

    Total: 7–14 weeks. About the same as a website-first approach that ends in a rebuild.

    When it's fine to build first

    If you're pre-revenue and just need something live to test — go ahead. Use a template. But plan a proper brand build within 6–12 months once you have customers who can tell you what your brand actually means to them.

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